NH Boat Lagoon Phuket Resort

The gentleman that managed the pool area was absolutely lovely. Went above and beyond to look after his guests. Plenty of food options in the harbour and a pleasant and quiet area off a very busy road. Useful having the supermarket up the street. Was a little cut off from main tourist areas but easy enough to get a grab to anywhere we wanted to go. Our room was a little way from the main hotel but they provide buggies and it was a pleasant walk. Pool area was lovely. Well maintained and beautiful plants and bird life.

The resort is beautiful, the rooms are big, every room has a balcony, the staff are very nice, respectful and helpful. The rooms are super clean and amenities are provided. The location is in an upmarket gated marina community. There is a mini-shopping center 200m away with a bank, supermarket, massage, cafe etc. There are also a lot of restaurants 100-300 m away. Within the gated community there is a free-shuttle service which is always available. There is a very big clean pool at the of resort; most of the rooms have a view to the pool. The pool has a poolside bar and a generous supply of clean towels. The breakfast is good; they offer continental and oriental breakfast. They offer freshly made Omelettes with toppings of your choice. The coffee is really good, I always had a cappuccino. I visited at the end September/beginning of October the place was very quiet and relaxing which is exactly what I needed.

Pool was good, you have to wait for the towels to arrive, if you are not quick enough sunloungers can get occupied pretty quick. More sun loungers was needed some days.Room was cleaned dailiy but there was an ant issue. Housekeeping act quickly and sprayed but following they appeared again. Breakfast was trying to make everyone happy. This was 6 th different hotel in Thailand we stayed and breakfast was the on the better side. Most importantly their Food and beverage manager ‘TOP’ was the best host I have ever seen. He was everywhere, greeting people, introducing the facilities, dealing with people..Coming from hospitality industry I can say he is a special one for the hotel. Also (especially) one of the receptionist lady was very nice but i am sorry, can not remember her name. It was 3 letters (Kop!)! Maybe sorry.!

Room is spacious. Good facilities. Just everything you needed. Staff are helpful and polite.

I had the pleasure of staying at the NH Boat Lagoon Phuket Resort from November 16 to 18, and I extended my accommodation from November 18 to 21. Unfortunately, I was unable to extend my stay further, as the hotel was fully booked with a group, but I truly enjoyed my time at this amazing property. The hotel is 100% fantastic – from the stunning rooms to the overall atmosphere, nice swimming poll, everything exceeded my expectations. The staff was incredibly helpful, and I want to highlight the manager of the restaurant/breakfast area. He was not only friendly but also went out of his way to make sure I had everything I needed. His availability and willingness to assist were much appreciated.